Hatry explains every component of the process, from identifying the. The author explains every component of the process, from identifying the. The performance measurement system must be integrated with the overall strategy of the business. Recent research indicates that states with wellfunctioning performance budgeting systems are more likely to have enacted pertinent laws than states with weak or no performance budgeting system.
Hatry, director, public management program, urban institute. Hatry and others published performance measurement. Performance measures are based on data, and tell a story about whether an agency or. This is where well spend the remainder of this manual, how to do this.
The books target groups are novices in performance measurement as well as those who have already experience with the subject. A major breakthrough occurred in 1993 when congress enacted the government performance and results act gpra. For the practitioner, it is a handbook for implementing performance measurement, and for the academic, it is the first comprehensive textbook in this. How can we get from performance measurement to performance management. Accountability for initiatives is important, and getting your leadership team aligned around your results will drive your company forward. Transforming performance measurement for the 21st century july 2014 harry p. Additional resources and web links are also included in the introduction and at the end of this section. A practical approach by the united way of america ten steps to a resultsbased monitoring and evaluation system 2004 by world bank guidebook for performance measurement.
Handbook of practi cal program evaluation handbook of. Program evaluations typically examine a broader range of information on program performance and its context than is feasible to monitor on an ongoing basis. On a macro level, the cta operates a single business line and receives an appropriation from. Performance measurement technical manual multnomah county.
The gpra requires federal agencies to undertake some form of. This section presents the list of case studies and readings given to the students at the beginning of the course. It covers every component of the performance measurement process, from identifying the long before reinventing. Building a common outcome framework to measure nonprofit performance december 2006 the center for what works. If you are unable to access or print the pdf document please contact us or call the. Monitoring the outcomes of economic development programs. Transforming performance measurement for the 21st century, harry hatry, urban institute, 2014. Improving the accountability of federal regulatory agencies. The instructors guide for the third edition of the handbook of practical program evaluation includes class exercises, key terms, and study questions for each chapter. Performance measurement in local government developing measures for managing your operation. The center for what works performance measurement toolkit and other tips, tools, resources and training. Pdf the impact of an implementation performance based. Executive session on performance managementi a executive summary get results through performance management. First, the public have a right to know what results their government is achieving.
Henry hatry with the us urban institute has had a major influence on the thinking about performance measurement in economic development. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. State of arizona, strategic planning and performance. Hatry gives a status quaestiones of the research on performance measurement at the urban institute. Nine out of 10 organizations fail to execute strategy. In the managing for results literature another, similar, take on performance measurement, you can also posit a sequence of results, framed as subintermediate results and intermediate results, that must be met in order to reach the higherlevel objective. It covers every component of the performance measurement process, from identifying the programs mission, objectives. Performance accountability and performance measurement apply not only to human service programs, but to most programs operated by the federal government, state and local governments, the united way, and foundations. Bibliographic record and links to related information available from the library of congress catalog. Getting results 2nd edition 123106 skip to main content.
Harry hatry distinguished performance management award. Performance measurement is well established throughout health care in the core areas of finance, operations, and clinical care services. Seven essential steps of the performance measurement process all play a critical role in the value that performance measurement can bring to your business or organisation. Lessons from performance measurement leaders, shayne kavanaugh, gfoa, 20. For the practitioner, it is a handbook for implementing performance measurement, and for the academic, it is the first comprehensive textbook in this important area of public administration. Essentials steps of the performance measurement process. Performance measurement and program evaluation different focus performance measurement focuses on whether a program has achieved its objectives, expressed as measurable performance standards. Rent performance measurement getting results 2nd edition 9780877667346 and save up to 80% on textbook rentals and 90% on used textbooks. If you would like to download and print a copy of this guide, please visit.
Describe what performance measurement is, and how it can be useful in program management describe how cncs approaches performance measurement describe how performance measures will be used to tell the national service story. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Getting results urban institute press hatry, harry p on. Performance measures definitions guide measuring the performance of the national network of fusion centers. A performance management framework for state and local government, national performance management advisory commission, 2010. The decision whether or not to adopt a performance measurement system is purely a local one. Building a common outcome framework to measure nonprofit performance introduction. Sciencebased views on drug addiction and its treatment. Overview of performance measurement learning objectives by the end of the module, you will be able to. Establishing an integrated performance measurement system. It covers every component of the performance measurement process, from identifying the program. This study examines the content of performance budgeting legislation and its relationship to the quality of implemented performance budgeting systems.
Getting results, second edition, 2006, the urban institute press, isbn. Results of performance measurement provide information on how an organizations current programs are working and how its resources can be allocated to optimize the programs efficiencies and effectiveness. Performance measurement development fhwa work zone. The performance measurement system must be comprehensive. These reforms are intended to make regulators assess and take responsibility for the results of their actions. It covers every component of the performance measurement process, from identifying the programs. Performance measurement can help you drive progress toward your goals. Bridging the gap abstract the aim of this paper is to bridge the gap between the organizational effectiveness oe models developed in the field of organizational theory and the performance measurement models presented within the management accounting literature. He succeeds well in serving these two different audiences. Resist the tendency to treat performance goals and measurements as just a legal requirement. Performance targetsresults of respected counterparts. The introduction to performance measurement section discusses the principles of performance measurement and management and includes examples of governmental units using performance measurement as a regular part of their operations. Getting results, 2nd edition, 2006 by harry hatry measuring program outcomes.
Getting results find, read and cite all the research you need on researchgate. Getting results, is welcome indeed, for it fills a void in todays literature. Performance measurement getting results 2nd edition rent. Go search hello select your address best sellers customer service. Getting results find, read and cite all the research. Using performance measures to manage child welfare. Performance targets results of respected counterparts. These seven steps flow together in an ongoing cycle of measuring, monitoring and applying performance measures. One of the most visible results of this rethinking is.
The required readings for this class will come from the following. Guide to effective freeway performance measurement. Accountability reforms enjoy bipartisan support4 and are desirable for at least two reasons. Programs operated by nonprofit organizations are also affected by performance accountability and performance 1.
Research report divisional performance measurement. College of professional studies professional projects. In this exploratory study the authors focus on local efforts to respond to and comply with the federal child welfare. City of scottsdale high performance and innovation. This comprehensive guidebook synthesizes more than two decades of harry hatrys groundbreaking work. Transforming performance measurement for the 21st century. Performance measurement and management for public, non. Getting results 2nd edition by hatry at over 30 bookstores. Some local governments may need a full performance measurement program, some may only need a minimal program, and other may feel they are doing fine without such a program but performance measurement programs remain a ready tool if needed. The harry hatry award is presented to an individual whose outstanding teaching, education, training, and consultation in performance management has made a significant contribution to the practice of public administration. This book synthesizes more than two decades of harry hatrys pioneering work on performance measurement into a comprehensive guide. This award recognizes a person who has made outstanding contributions. Performance measures definitions guide homeland security. A performance measure is a numeric description of an agencys work and the results of that work.
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